Euro's first WhatsApp reply takes 83 seconds at the median, with the AI agent answering first
Euro sells kids' clothing and sandals wholesale over WhatsApp, and chats that came in after closing waited until morning. We put an AI agent on their WhatsApp lines that replies in 83 seconds at the median and hands buyers who are ready to order to staff.
It costs about 1 cent a reply, and 1 in 5 replies now go out when nobody is on shift. Customers whose first reply came from the agent paid Rp583 million between August and September.
One app for a clinic's records, bills and stock, in use on real patients three weeks after we started
A home-visit clinic's doctor typed up every medical record and bill at night, after a day of visits. We built the clinic one app for its work.
The doctor records a voice note after each visit and the app drafts the record and the bill, and staff keep patients, invoices, stock and the weekly report in the same place. It went from an empty project to use on real patients in three weeks.