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Terms of Service

Last Updated: October 16, 2025

1. Acceptance of Terms

Welcome to our website. By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms apply to all visitors, users, and others who access or use our services. We reserve the right to update these terms at any time, and your continued use of the website constitutes acceptance of any changes.

2. Description of Services

Our website provides information about our services, allows you to contact us, book appointments, and access support. We strive to ensure that all information on our website is accurate and up-to-date, but we make no warranties or representations regarding the completeness or accuracy of such information.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the services.

3. User Accounts and Registration

When you create an account or use our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. User Conduct and Responsibilities

You agree to use our website and services only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the website in any way that violates any applicable law or regulation
  • Impersonate or attempt to impersonate another person or entity
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Use any automated system to access the website without our permission
  • Attempt to gain unauthorized access to any part of the website or systems
  • Transmit any viruses, malware, or other malicious code
  • Collect or harvest any information from the website without permission
  • Use the website for any fraudulent or harmful purpose

5. Booking and Appointments

When you book an appointment through our website, you agree to provide accurate information and to attend the scheduled appointment or provide reasonable notice of cancellation. We reserve the right to cancel or reschedule appointments with appropriate notice.

Cancellation policies may apply depending on the service. We will communicate any specific cancellation requirements when you make a booking. Failure to appear for scheduled appointments without notice may result in restrictions on future bookings.

6. Payment Terms

If our services require payment, you agree to provide current, complete, and accurate payment information. You authorize us to charge the specified fees to your designated payment method. All fees are non-refundable unless otherwise stated or required by law.

We reserve the right to change our fees at any time, though we will provide notice of any fee changes before they take effect. You are responsible for all taxes associated with your use of our services.

7. Intellectual Property Rights

The content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of our company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our website without our prior written consent, except for your personal, non-commercial use.

8. User-Generated Content

If you submit any content to our website (including messages, feedback, or other communications), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content in connection with our services.

You represent and warrant that you own or have the necessary rights to the content you submit and that such content does not violate any third-party rights or applicable laws.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

10. Disclaimers and Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that:

  • The website will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the website will be accurate or reliable
  • The quality of any products, services, or information obtained through the website will meet your expectations
  • Any errors in the website will be corrected

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall we, our affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to access or use) the website
  • Any conduct or content of any third party on the website
  • Any content obtained from the website
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising out of or relating to these terms or your use of the website shall not exceed the amount you paid us in the twelve months prior to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these terms or your use of the website.

13. Dispute Resolution and Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is located, without regard to its conflict of law provisions.

Any disputes arising from or relating to these terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association, except that you may assert claims in small claims court if your claims qualify.

14. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these terms.

Upon termination, your right to use the website will immediately cease. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Severability

If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect. The failure of us to enforce any right or provision of these terms will not be considered a waiver of those rights.

16. Changes to Terms

We reserve the right to modify or replace these terms at any time at our sole discretion. We will provide notice of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the new terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: alvin@aleks.agency

Address: Jalan Angke Jaya 1 no.20 RT 009 RW 06

We will respond to your inquiry within a reasonable timeframe.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and us concerning your use of the website and supersede all prior agreements and understandings.