What changes for your team
Nothing in how they reply. Your staff keep answering buyers from their phones, on the number your buyers already know.
The agent answers alongside them. When a buyer is ready to order, it hands the chat to your staff with a short summary, and your staff close.
It goes live 14 days after we have what we need from you.
Same number, same phones
Euro's lines run the agent on numbers that stay on the WhatsApp Business app. Staff keep replying from their phones on the same number.
This is WhatsApp's coexistence setup. The agent and your team share one number.
What the agent does on that number
It replies with a median first reply of 83 seconds. 9 in 10 come within 152 seconds, including a deliberate 45-second wait so a buyer can finish typing.
It sends the catalogue and photos people ask for, and never guesses a price. The AI cannot change prices, give discounts or mark an order paid.
When a buyer is ready to order, it hands the chat to your staff with a short summary. At Euro, it handed over 2,819 buyers.
What it did at Euro
Euro is a kids' clothing and sandals wholesaler in Jakarta. It has run our agent on its WhatsApp lines since July 2026. From 8 Jul to 9 Oct 2026, the agent answered 8,868 of 12,011 conversations.
Customers whose first reply came from the agent paid Rp583 million in August and September 2026.
Questions before you buy
How long does it take? It goes live 14 days after we have what we need from you.
What if it gets something wrong? It never guesses a price, and it cannot change prices, give discounts or mark an order paid. Your team closes every order.
Can my staff still reply? Yes. Staff keep replying from their phones on the same number.
What happens if I stop? You keep your data, your catalogue and the agent's setup.
WhatsApp +62 823 1047 3387, or email alvin@aleks.agency.
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