Answer WhatsApp chats after business hours, without a night shift

A buyer writes when nobody is on shift. The agent waits 45 seconds, so the buyer can finish typing, and then replies.

If the buyer asks for the catalogue or photos, the agent sends them. If the buyer is ready to order, the agent hands the chat to your team with a short summary. Your staff take it from there when they are back.

It goes live 14 days after we have what we need from you.

At Euro, 1 in 5 of the agent's replies go out when no staff are on shift.

The median first reply is 83 seconds. 9 in 10 come within 152 seconds, including a deliberate 45-second wait so a buyer can finish typing.

The buyer gets the catalogue and photos they ask for. The agent never guesses a price.

When a buyer is ready to order, the agent hands the chat to staff with a short summary. At Euro, it handed over 2,819 buyers.

The AI cannot change prices, give discounts or mark an order paid. Closing stays with your team.

Euro is a kids' clothing and sandals wholesaler in Jakarta. It has run our agent on its WhatsApp lines since July 2026. From 8 Jul to 9 Oct 2026, the agent answered 8,868 of 12,011 conversations.

Customers whose first reply came from the agent paid Rp583 million in August and September 2026.

How long does it take? It goes live 14 days after we have what we need from you.

What if it gets something wrong? It never guesses a price, and it cannot change prices, give discounts or mark an order paid. Your team closes every order.

Can my staff still reply? Yes. Your staff take over from the agent with a short summary of the chat, whenever they are on shift.

What happens if I stop? You keep your data, your catalogue and the agent's setup.